What Clients Are Saying About Our Services

At Gold Shield, we understand that the destination is what matters, but we want to make the journey enjoyable. Our mission is to make traveling luxurious, comfortable, and seamless so you can focus on the business or pleasure you are attending to. Check out some of the kind reviews our clients have left us in the past:

Please thank each and every one of your team for the superior service throughout 2014. My work has involved extensive travel since about 1984, Beginning in Lexington, then Dallas, Indianapolis, and now back home. In every location, I engaged with a service such as Gold Shield. By far, Gold Shield ranks at top in terms of service and professionalism.

For an individual like myself with volatile travel as a part of the work life, your team represents critical role in how I execute my own job. Without exception, every single one of your team has shown they recognize that.

They are prompt in the face of my short notices. They all carry themselves with impressive high standards both personally and professionally. Once in route, the team always finds correct balance of social and quiet. They are un-phased when I’m often still working with attention consuming calls. They allow that back seat to serve as my office which often allows me to set work aside as exit the car.

Happy Holidays to everyone. Let’s all look forward to a prosperous 2015.

– Jim

Just wanted to drop you a note of gratitude. My son’s birthday party was a huge success mostly due to using your service. I can speak well enough of there driver Richard Claunch. Andrew told me he was awesome ! So Thank you We are having a wedding in Oct and will be needing help getting out of town guest around and the evening of the reception. I will definitely be calling !

– Gold Shield Customer

I would like to leave a feedback for driver David Griffin, he drove me from Hazard KY, to Florence AL, he is truly excellent driver, although the trip was a total of 12 hours, he did an excellent job, and I am very pleased that he was driving, in addition he is very nice person and it was my pleasure talking to him.

I also have two more trips scheduled through your service on October 2, and December 5 and would love to have Mr. griffin as the driver for those trips if possible and if he is available.

– Nicole J, MD

We safely arrived in WDC. Thank you for assigning David for our transport. His driving was not only safe but very quality one not to mention the Ford. Although I regret I could not spend as much time as I want, I certainly would like to see your business grows with your superb team members. Thank you again for you quick and swift arrangement.

– Gold Shield Customer

Just wanted to drop a note to say thank you for the timely and professional car rental last evening. It was a prom date for my son and his girlfriend. Steve was their driver and he was courteous and professional. He made us feel that they were in good hands. Thanks again,

– Shelia T.

The client feedback from our client regarding their event in Lexington last week. Please extend my gratitude towards your chauffeurs and your dispatch team for making this event a great success!

On behalf of the entire group, thank you for such a wonderful experience.Beginning with you and your patience, quick response, accuracy, professionalism and ending with drivers who were on-time and prepared.

– Client – Lexington

I am a Neurologist in KY. I speak for 3-4 pharmaceutical companies and use Gold Shield frequently for travel to surrounding areas, e.g. Charleston, WV; Cincinnati, OH; and most recently Hazard, KY.

David Griffin has been my driver off and on for approximately 2 years and I cannot say enough good things about him! He is always early and we arrive at the destination early so that I can prepare and set up for my talks. He is courteous and helpful, always providing assistance with bags and opening my door (including at rest stops). He is always smiling and cheerful and evinces a positive attitude at all times; he is a pleasure to travel with every mile.

In the past I have usually occupied myself with a book or iPad, however, with David there are no dull moments; we usually have an interesting discussion for the entire trip. After traveling with David one is more refreshed at the end of the trip than the beginning!

This also speaks to his superb driving schools. The ride is always smooth and worry-free; there are no close calls because he is obviously scanning the environment and pre-planning at all times.

From pickup to safe delivery home there is no better VIP experience than with David Griffin!

– MD – Neurologist – KY

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